About
Us

Need a new boiler?

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Tired of the reputation of some plumbers, we decided it was time for change and began the journey to become one of the most highly rated boiler installation companies in Essex. Our aim is to make things as simple as they can be for our customers which includes transparent prices, fixed costs, and unrivalled service.

We understood the main frustration for many customers is the uncertainty of not knowing exactly what they are getting for their money. That’s why we decided in 2014 to become a member of Which? and its trusted trader scheme. This meant we provided our customers with a clear breakdown of how much the job will cost before we ask for any commitment from you. What’s more, we discuss all the options available to help provide you with a tailored solution, endeavouring to stick to our agreed timeline of work and the agreed cost. All our team treat your property with the respect it deserves, and we make sure to only undertake work we’re sure we can get done to the highest possible quality.

We felt having the backing of such a well-known consumer organisation would set us apart from our competition, that’s why we have a growing list of 5 star reviews on Google, Facebook, and Which?, and have recently been awarded a Certificate Of Distinction for 2019 and 2020.

Boiler Replacement Co - Boiler Installers in Romford
Boiler Replacement Co - Boiler Replacement in Upminster

The Boiler Replacement Co. business owner and heating engineer, Matthew Baker, entered the industry in 1998 and by 2002 had started The Boiler Replacement Company.

Rigorously trained by Vaillant, Atag and Ravenheat to an advanced standard and with more than 18 years of boiler installation experience, we are now established as one of Essex most tried and trusted boiler replacement companies, and operate under strict safety regulations, including Gas Safe. By hiring The Boiler Replacement Company to carry out your New Boiler Installation, Boiler Replacement or Existing system upgrade you are guaranteeing exceptional quality, unrivalled customer service and our absolute dedication to providing you with the comfortable, warm environment you desire.

Another feature of our business is unrivalled aftercare. We pride ourselves on looking after our customers on a long-term basis, which means we are there for you when you need us the most.

We’re located in Upminster and we also cover, Brentwood, Hornchurch and all the surrounding areas.

Our Proven Process

The time and date are arranged for your survey, or if you choose, we can do this by videocall.

We will get the information from you to help us with the quoting process. We will cover such questions as how quickly the work needs doing? Did you have a boiler package in mind? Do you have a budget in mind?

One of our experienced team will arrive at your property and run through a few minor checks, making sure we know what you need from your boiler.

If you are happy, we'll confirm a start date and estimated finish date.

We start work in your property, ensuring we take steps to minimise the impact on you and your property.

On completion of the work, we will leave your home tidy, pick up all our tools, and give you a demo of how to use your brand-new boiler.

A confirmation email will be sent confirming the completion of work and will also include the final invoice of which is to be paid on completion of the job.

Included in this will be details of your building compliance certificate and confirmation of your boiler warranty.

We’ll send you a feedback form – we’d love to hear from you!

Which? Trusted Trader
Which? Rating
5.0
Based on 146 reviews