Our Story – A Better Way to Replace Your Boiler
“Thinking about a new boiler? Get a fast, fixed-price quote today – no hidden fees, no hassle, just expert installation you can trust!”
Our Story – A Better Way to Replace Your Boiler
“We started The Boiler Replacement Company after seeing a common problem—homeowners struggling with unclear pricing, unreliable plumbers, and poor service. We knew there was a better way.”
That’s why we built our company on three core principles:
✔ Fixed, transparent pricing – No hidden costs or surprises.
✔ Trusted, experienced engineers – Every installation is carried out by Gas Safe registered professionals.
✔ A smooth, hassle-free experience – From the first quote to the final installation, we make it simple.
Why Homeowners Trust Us
Choosing a new boiler is a big decision, and we believe you deserve honest advice and clear pricing. That’s why in 2014, we became a Which? Trusted Trader, proving our commitment to quality, reliability, and fair pricing.
✅ No pushy sales – just expert advice
✅ Clear, upfront pricing – no surprises
✅ Timely, professional installation
✅ Respect for your home – we leave it spotless
✅ Outstanding aftercare & servicing options
We’re proud to have received the Which? Certificate of Distinction (2019 & 2020) and to be one of the most trusted boiler installers in Essex.
Since then, we have grown into one of the highest-rated installation companies in Essex. With a growing list of 5-star reviews from happy homeowners, our reputation continues to strengthen.
After recognising a common problem—homeowners facing unclear pricing, unreliable plumbers, and poor service—we decided there had to be a better way. That’s why we started The Boiler Replacement Company.
“Since 2014, we’ve been a proud member of the Which? Trusted Traders scheme, proving our commitment to quality, reliability, and fair pricing.”
Our reputation is built on trust, and we’re proud of our top-rated reviews on:
🌟 Google – rated 5.0 out of 5
🌟 Facebook
🌟 Which? Trusted Traders – rated 4.9 out of 5
“We’re proud of our 4.9 out of 5 rating from 163 reviews on Which? Trusted Traders, with 100% of customers recommending us for honesty, expertise and great service.”
📍 Proudly serving: Romford, Hornchurch, Upminster, Grays, Brentwood, Chelmsford, and surrounding areas.
Which? Trusted Trader – Certificates of Distinction
About The Boiler Replacement Company – Expert Heating Engineers in Essex
“A Trusted Name in Boiler Replacement Since 2002, Providing Reliable Service and Expert Installation.”
At The Boiler Replacement Company, we believe that every homeowner deserves a warm, efficient, and worry-free home. Founded in 2002 by experienced Gas Safe heating engineer Matthew Baker, our company has grown into one of Essex’s most trusted boiler installation specialists.
Meet Our Founder – Matthew Baker
With a career that began in 1998, Matthew trained extensively with Vaillant, Glow-worm, Worcester Bosch and Atag, , achieving advanced-level expertise in boiler replacement and installation. His commitment to precision, safety, and customer care laid the foundation for The Boiler Replacement Company. Backed by over 20 years of hands-on experience, our team continues to provide top-quality boiler installations with reliability and professionalism at the heart of our service.
Our Proven Process
The time and date are arranged for your survey, or if you choose, we can do this by videocall.
We will get the information from you to help us with the quoting process. We will cover such questions as how quickly the work needs doing? Did you have a boiler package in mind? Do you have a budget in mind?
One of our experienced team will arrive at your property and run through a few minor checks, making sure we know what you need from your boiler.
If you are happy, we'll confirm a start date and estimated finish date.
We start work in your property, ensuring we take steps to minimise the impact on you and your property.
On completion of the work, we will leave your home tidy, pick up all our tools, and give you a demo of how to use your brand-new boiler.
A confirmation email will be sent confirming the completion of work and will also include the final invoice of which is to be paid on completion of the job.
Included in this will be details of your building compliance certificate and confirmation of your boiler warranty.
We’ll send you a feedback form – we’d love to hear from you!
Need a New Boiler Replacement? Here’s How We Help
Whether your old boiler has finally given up or you’re planning ahead, Mat will come and look at your home properly – checking your gas supply, water flow and where the boiler sits – and explain your options in plain English. He’ll recommend the boiler your home actually needs, which is sometimes a smaller and cheaper one than you expected. If your heating has failed, we can often visit the same day and fit a new boiler within days.
Fixed Pricing for Peace of Mind
You’ll get a clear, fixed quote before any work begins. If anything could add to the cost, such as extra gas pipework, we’ll tell you up front – so there are no surprises on the day. As one customer put it, the work was “done in a timely manner exactly as quoted for.”
Why Choose Our Boiler Replacement Services?
We turn up on time and treat your home with care: covering carpets and floors, wearing overshoes, and taking the old boiler and all the rubbish away when we’re done. Before we leave, we show you how to use your new boiler, and your certificates and guarantees are registered and emailed straight to you. It’s why so many customers come back to us for their annual service year after year – and why we’re rated 5.0 out of 5 on Google and 4.9 out of 5 on Which? Trusted Traders.
