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Used this company for a boiler replace. Have used them for many years and highly recommend.

Was on time for appointment and courteous
Went about his work in an experienced manner and had a deep knowledge of the work he was doing.
Would highly recommend

Excellent service. Mat explained everything clearly so we understood what had been done.

Mat moved hot and cold water pipework underneath floorboard that had previously been boxed in above them. Great communication throughout and we are very happy with the completed work.

Happy with mats service again as always very professional

Mat from The Boiler Replacement Company is extremely knowledgeable, well organised, punctual, tidy, competitively priced and polite. My boiler maintenance from start to finish was completely stress-free. I highly recommend Mat and his team for any boiler or heating needs.

Matt installed our new boiler with great care and consideration for the Gas Safe regulations as we needed a flue design to comply. All work was completed efficiently and everything was left very clean and tidy at the finish. Matt is a first rate heating engineer and takes great care and thought doing his work

Friendly reliable service. Keeps you informed off appointments and times.

As always professional friendly boiler service from Mat . He goes above and beyond to ensure that all the gas equipment is running smoothly . Thoroughly recommend

We used Mat to do a boiler service and then a follow up job to resolve a couple of minor issues. On both occasions Mat’s communication was excellent when getting quotes and arranging times for work to be completed. Mat is a really nice bloke, very professional, very helpful and he will be our go to boiler man and plumber in the future.

From the initial contact to completion of the work I cannot commend Mat and his team enough. They were punctual and professional in all aspects of their work. The communications from the company were excellent and they registered the boiler guarantee on our behalf which was emailed to us. I would have no hesitation in recommending this company.

Mat carried out a full service on our boiler explaining everything as he went. Fair price. Would recommend.

The service has always been very professional and reliable. Appointments kept and good communication

Mat arrived on time went straight to the Job stripped the boiler down replaced the parts needed informed us of all what he had done. He was professional and polite at all times and answered our question he also set us up for yearly maintenance. He left everything clean and tidy. He posted us the gas certificate which we had never been given before by the previous service company. He also advised us to have a carbon monoxide alarm fitted and to secure the flue in the loft better.
We are very impressed with his manner and helpfulness and look forward to seeing him for the next maintenance.

Highly recommend, very helpful, always leaves everything nice and tidy & very reasonable prices

Second visit here. First last year for a repair and service, and again this year for a boiler service. Excellent customer service both times.
Third visit just done. Great service again.

I contacted Mat about replacing an old boiler system in my mum’s property, after already speaking with several other companies and receiving some eye-watering quotes that didn’t feel right for the scope of work involved.

From the very beginning, Mat stood out. He was the only engineer who arrived and immediately showed us his Gas Safe ID card without us even needing to ask, which gave us instant confidence. He then took his time properly assessing the property, talking us through different possible approaches and explaining the pros and cons of each option in a way that was easy to understand.

What really impressed us was how upfront and transparent he was about costs. He made sure he fully understood our budget and then worked with us to shape a solution that didn’t cut corners or compromise on quality, just practical, honest adjustments to make everything fit sensibly.

Mat comes across as extremely knowledgeable and confident in his field. From the moment you meet him, you can tell he knows exactly what he’s talking about, which immediately puts you at ease. There was never any pressure or sales tactics, just straightforward advice and genuine professionalism.

He carried out a very thorough inspection of the property and highlighted any potential considerations when upgrading such an old system while keeping existing radiators and pipework in place, which was exactly what we had asked for.

We were asking a lot of questions throughout, and he answered everything clearly and patiently without ever making us feel rushed. Everything was explained properly, including options, costs, and what we could realistically expect from each route.

Mat is exactly the kind of tradesperson you hope to find: honest, skilled, approachable, and focused on doing the job properly rather than pushing the most expensive solution. I wouldn’t hesitate to contact him again for future work. We are already considering further upgrades like replacing radiators later in the year and he will be our first call when we do. I can see why he is so highly rated on Google, it’s well earned.

Thanks Mat.

Such a good experinence with a 'last minute' boiler replacement. Thinking back in previous years this was always a major undertaking, but now it's a 1 day job and hardly any inconvience. Matt at the Boiler Replacement Company was very effecient with providing the initial quote and answering all the basic questions I had. Turned up just as he said and completed all works, cleared up and left the place in a good state. You can't ask for more.

I recently decided to refurb my bathroom and as my sister-in-law had hers completed a couple of weeks ago by The Boiler Replacement Company (Essex) Ltd. As and the quality of workmanship and overall finish was excellent, I determined to use the same company.
I therefore contacted Mat at the company and he duly called round to discuss the work materials etc.
Mat was very professional and knowledgeable and with his help we agreed on the design, materials and timescales.
Over the course of the four/five days it took to complete the work , Mat worked tirelessly and the end product is everything I had hoped it would be.
I can honestly recommend Mat and his company to anyone thinking of undertaking similar works.

Very professional. I was kept updated during the service. Would highly recommend.

Matt and his companion Dan came and done a first class job in replacing a boiler in my home .The work was neat and tidy and they cleared up any mess they made to leave a great job .Well done.

Mat is very efficient and tidy did a good job he fitted an immersion heater last year and serviced it this year.

Marks out of 10 =10 A++

Mat provides a great service. We’ve been using him for 4 years and first used him when he helped us out by getting us a new boiler quickly when our old one packed up in mid-winter

Yet again fantastic service from Matt. Having installed the boiler (and several radiators) over 10 years ago we still call on him for the servicing. Matt is efficient, hard working and very knowledgeable.

I highly recommend Matt. He was efficient, very knowledgeable and didn't let me down like other plumbers. I would use his services again in a heartbeat. Thank you Matt and Dan.

Used this company at least 10 years.Great service someone you can trust always prompt.cant fault good value.

Excellent service, reliable and trustworthy. Turned up on time done a great job. Would highly recommend using this company.

It was such a pleasant visit when Mat arrived to do the job. Friendly and most sufficient in getting the job done. Will definitely use his expertise service again

The review below was written after my new boiler was installed by Essex Boiler Replacement. Mat was back again today to service and check my boiler, the fourth consecutive year and as usual was punctual, very professional and efficient as well as being very friendly and amiable. I have no hesitation in endorsing my review and would highly recommend Essex Boiler Replacement for any boiler related work.Paul Wilson 6/3/25.

Very impressed with all aspects of having my boiler replaced by Mat. I was offered several options of boiler manufacturer. Installation was prompt, efficient and safe especially in view of current Covid-19 situation. Great care was taken to protect work areas and any mess was cleared.

I was recommended to Mat by a neighbour and would not hesitate to make a recommendation to use him to anyone needing this type of work.

Over many years Mat has always been efficient,helpful and very understanding to our situation. I highly recommend him and this company.

I cannot recommend this company enough. After installation of my boiler a few years ago I’ve used them not only for servicing but other plumbing and heating problems. Reliable and fairly priced.

The whole process from start to finish was handled professionally during the recent install of our new boiler. I would highly recommend!

Mat is excellent and full of knowledge. Has been servicing our boiler for a number of years. He always provides great support

We have been using Matt to service our boilers for several years. We are extremely happy with the great service we recieve.
We have found this company to be highly efficient and would fully recommend them.

If I have a problem Matt is always there quickly to sort it out and get my boiler up a running

I had a new boiler installed and was very pleased with the job they did.
They arrived on time, were professional and did a good clean job.
Would definitely recommend them.

Mat installed our Vaillant Eco Pure way back in July 2017 and has done the annual service ever since.He is extremely polite, reliable and has never let us down.As such I would not hesitate to recommend him for
either installation, repair or service.

Would highly recommend Mat for our boiler service and plumbing needs. Very helpful and professional

Second time we used Mat, he was prompt, kept us informed when he was arriving, clean and tidy and sorted the problem quickly.

Boiler replacement co installed my boiler 10 years ago and has provided a first class service ever since

Superb from start to finish.
I couldn't reccomend the Essex Boiler Replacement & Boiler Servicing Company enough.
Matt and his friend arrived on time did a superb job and left the house tidier than they found it .
I'll certainly be using Matt for the annual services going forward .
10/10 on all fronts.
Thanks from a very satisfied customer

The Boiler Replacement company always carry out a professional job when they service my boiler. Always leave the area in a clean and tidy state

Matt Baker did his usual annual service of heater, radiators and as usual did a great job. Always efficient, helpful and very professional. I would strongly recommend him. Mary.

My wall thermostat no longer worked and as it is winter I was anxious that my flat should be warm. I phoned Matt Baker and he came round and fitted a new wall thermostat very quickly. He made a good job and patiently explained things to me. Cost was reasonable. Matt did the job very efficiently and professionally as usual. Mary.

Brilliant service as always by Matt

In a world of declining standards it has been a pleasant surprise to actually get what you hoped for....reliability, satisfaction and he actually does a good job because he wants your satisfaction and well has his. I would highly recommend.